Who do we share your personal information with?
Nobody. We don't sell or share our customer lists, email addresses that you use to contact us, or any other information about you.
What about credit card information?
We do not keep your credit card information. We do not offer "automatic renewal" options on your membership, so your credit card information is of no value to us once we've charged you for the membership you purchased.
When you purchase from us online using a credit card, you are actually entering your credit card number and security code directly into a web page operated by the credit card clearing service we use (which is operated by Paypal), not onto our site. They only report the last four digits of the card to us, so we never see the whole card number or security code. That gives you an extra layer of protection, and saves us possible hassles.
And, of course, if you pay us using Paypal or the Google or Apple stores, we only receive your order information, not your payment details.
What information do we collect from the web site or app?
When you create a lineup, we do collect a few pieces of information that tell us how the site or app are being used. For example, what operating systems are being used (like Windows 10, Mac OSX 10.12, etc.) or how many lockouts you're using.
If you are using the free site, we don't know who you are or what specific lineups you are making. We only learn how users in general are using our site or app, so we can make improvements.
If you're a member, we store your information on our cloud, since one advantage of being a member is that you can access your information on any device. We can see it, but we do not share that information with anyone.
Passwords are encrypted as they are saved, to prevent any misuse. That's why we can't ever tell you what your password is, and have to issue a new password if you lose yours, because we they are only saved in encrypted form and are unreadable even to us once they are encrypted.
What about cookies on the web site?
We use storage in your web browser to store lineups, your log in email address (but not your password), and other information used to make the site operate.
These are not technically "cookies", but it's similar enough that we wanted to tell you about it.
We do not provide any of this information to any third parties. It is used only as necessary for the operation of the site.
We have a small number of ads fed by Google and specific vendors on our free lineup pages on the web (not in the apps), and those may track you as they would on any other site. We do not receive user information from those ads.
Did we miss anything?
We may have, because there is probably something we don't do so we forget that other companies may. If you have a question, please ask us